You can also check your Other tab and ensure that there are no filters preventing you from seeing all your messages. ![]() Check your outbox or your mailbox storage to see what is taking up space. If your mailbox is full, you cannot send or receive email. To unblock a blocked account, head to this link here. Your account might also be temporarily blocked because it picked up on some unusual sign-in activity. If you’re unable to send or receive emails in Outlook, Microsoft says you may need to update your password. Then click See all settings > Forwarding and POP/IMAP > IMAP access > Enable IMAP. You can enable it on a web browser by open Gmail and clicking the gear icon in the top-right corner. IMAP is the system that allows information to flow to and from your phone. ![]() Gmail on an iPhone can also have IMAP issues.
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